Chicago Data Center: Network Routing Issues

Incident Report for StableHost

Resolved

This incident has been resolved.
Posted Aug 05, 2022 - 05:41 CST

Monitoring

One fiber path has been repaired and services to Chicago have been restored. The Crews continue to work to restore redundancy, and our Data-Center engineering teams are monitoring closely to ensure stability to the platform.
Posted Aug 04, 2022 - 21:27 CST

Identified

Our Data-Center/Network provider has identified a complex multiple-path fiber failure out of Franklin Park. Crews have been dispatched to several locations to continue troubleshooting and implement a fix to restore services ASAP. The current ETA is 1-2 hours for partial restoration of services.
Posted Aug 04, 2022 - 19:53 CST
This incident affected: Servers (Chicago, US, VPS - Chicago).